Privacy Policy
Last Updated: January 1, 2023
1. Introduction
Welcome to ZORO ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our treatment of your personal information, please contact us at support@zoro.cam.
This privacy policy applies to all information collected through our website (https://zoro.cam), and any related services, sales, marketing, or events.
2. Information We Collect
Personal Information You Disclose to Us
We collect information that you voluntarily provide to us when you:
- Create an account
- Make a purchase or request a quote
- Subscribe to our newsletter
- Contact us for support
- Apply for a B2B account
The personal information we collect may include: name, email address, phone number, postal address, payment information, and company information (for B2B applicants).
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity and does not include personal information. It may include:
- Device information (browser type, operating system, device type)
- Log information (IP address, pages visited, time spent)
- Usage information (features used, actions taken)
3. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and fulfill your orders
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our products and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing
We may share your personal information in the following situations:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, shipping, analytics).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: When we believe disclosure is required by law or to protect our rights.
We do not sell your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications
- Data Portability: Request transfer of your data to another organization
To exercise these rights, please contact us at support@zoro.cam.
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our website, you consent to such transfers.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: support@zoro.cam
- Website: https://zoro.cam/support.html